Privacy Policy

At Shands Cleaning Services, we take your privacy seriously. This privacy policy outlines how we collect, use, and protect your personal information when you visit our website or use our services. By using our website or services, you consent to the practices described in this policy.

1. Information We Collect

We collect various types of information in order to provide our services and improve your experience. The information we collect may include:
Personal Information: When you contact us or book a service, we may collect personal details such as your name, phone number, email address, and billing information.
Non-Personal Information: We may collect non-personal information such as your IP address, browser type, and pages visited on our website to help improve our services and website functionality.

2. How We Use Your Information

The information we collect is used for the following purposes:
To provide and manage cleaning services you request.
To respond to inquiries, questions, and service requests.
To process payments for services rendered.
To send promotional emails and updates (you can opt out at any time).
To improve our website and services based on customer feedback and usage data.

3. Information Sharing and Disclosure

We respect your privacy and do not sell, rent, or share your personal information with third parties, except as outlined below:
Service Providers: We may share your information with trusted service providers who assist us in performing business functions (such as payment processing or email communication). These providers are obligated to protect your information and use it only for the purpose of providing services to us.
Legal Requirements: We may disclose your personal information when required to do so by law or in response to legal requests, such as subpoenas or court orders.

4. Data Security

We take reasonable precautions to protect your personal information from unauthorized access, alteration, or disclosure. However, please note that no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

5. Cookies

Our website may use cookies to enhance your user experience. Cookies are small data files stored on your device that help us improve the functionality of our site, remember your preferences, and gather website traffic data. You can choose to disable cookies in your browser settings, but this may affect your experience on our website.

6. Your Rights

You have the right to:
Access the personal information we hold about you.
Request corrections or updates to your personal information.
Opt-out of receiving promotional emails from us at any time by following the unsubscribe instructions in our emails.
If you would like to exercise any of these rights or have any concerns about your personal data, please contact us at acshands05@gmail.com.

7. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to read their privacy policies before providing any personal information.

8. Changes to This Privacy Policy

We reserve the right to update this Privacy Policy at any time. Any changes will be posted on this page with the revised date. We recommend reviewing this policy periodically to stay informed about how we protect your information.

Contact Us

If you have any questions or concerns about this Privacy Policy or how your personal information is handled, please contact us at:
Email: acshands05@gmail.com
Phone: 720-914-6851